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Practical Terms & Conditions
Read through our Terms and Conditions that apply should you lease a vehicle with us.
ORDERING A RENTAL CAR
The Lessee shall in all cases provide an official order for all rentals to be charged to The Lessee. Reservations are made by car group and are subject to availability. Practical may supply an alternative model to those listed. Practical reserves the right to exchange the vehicle at any time. The vehicle exchange will be at the convenience of your end-user and Practical within 5 days of our request.
RENTAL PERIOD
Each rental agreement is 28 days long and is referred hereafter as a Rental Period.
INSURANCE
The Lessee will provide comprehensive insurance for any vehicle hired from Practical, and complete an insurance Indemnity Form. Practical must hold a copy of the Lessees current insurance certificate on file. If these insurance details alter in anyway, Practical must be notified immediately. It is your responsibility to keep insurance valid and up to date at all times; this includes updating your insurance policy if an exchange or additional vehicle is supplied.
DRIVERS / LICENCES
It is a legal requirement that Practical need to register valid driving license details on the rental agreement upon delivery of a vehicle. Where a vehicle is covered by customers own insurance, it is not necessary to view each individual hirers driving license. However, to comply with the Law, details of a valid license must be entered on the rental agreement.
ACCIDENTAL DAMAGE
Any damage is to be reported to Practical immediately, you can carry out repairs up to £100. If the repair cost is greater than £100 then an estimate for repairs will need to be sent to Practical immediately who will then decide where the vehicle is to be repaired. The vehicle will remain on rent to The Lessee until it is repaired and in a rentable condition. Practical will always assist The Lessee in repairing a vehicle as quickly as possible, and at a competitive price. Any charge / invoice relating to an accident such as recovery charges. Road repairs etc. will be invoiced to The Lessee and is due within 7 days The Lessee is responsible for reclaiming any insured losses.
VEHICLE CONDITION
It is the responsibility of the Lessee or their agent to inspect the vehicle upon delivery and agree the condition of the vehicle with Practical. If any additional damage is noted, you will be informed together with evidence for the Lessee to see to substantiate Practical's claim, then this will be invoiced to The Lessee. Should the interior of the vehicle be excessively dirty, a valeting charge will be incurred.
BREAKDOWNS / ACCIDENT
All Practical vehicles are covered by the relevant manufacturers assistance service. Should a breakdown / accident occur the driver should contact the relevant service immediately. Upon inspection of a breakdown, if the vehicle is going to be off the road for 24 hours or more then a replacement vehicle can be provided if required, by Practical or their agent. If the breakdown is due to driver negligence/ poor driving/ accident, any expenses incurred by Practical are chargeable to The Lessee.
VEHICLE MAINTENANCE
Whilst a vehicle is on rent it is the responsibility of The Lessee to ensure that oil and water levels are checked regular and replenished to recommended levels when necessary. The costs of these items are the responsibility of The Lessee. The Lessee must also ensure that both tyre condition and pressures are checked regularly. It is your responsibility to repair or replace windscreen/glass damage and keep the vehicle in good condition at all times. Should any fault occur in the running of the vehicle, it is the responsibility of The Lessee to notify Practical immediately to prevent further damage.
VEHICLE CHANGEOVER
A vehicle will need to be exchanged for a new one within 5 days when requested by Practical. If a vehicle exchange is cancelled within 48 hours of the date arranged an abortive penalty may be charged.
MILEAGE
You will need to select the mileage allowance at the start of your hire, either 1,500, 2,000 or 2,500 miles per Rental Period, excess mileage over that is charged at £0.12 per mile, with excess mileage chargeable after every vehicle exchange and vehicle off-hire. Excess miles will be calculated by multiplying the days of hire (from first day of hire to date of exchange or off-hire) by the relevant mileage allowance. Practical must be notified once the vehicle odometer has covered 9,000 miles. If the vehicle is driven in excess of 10,000 miles on the odometer without the prior written consent of Practical, excess mileage will be charged at £0.50 per mile.
FUEL
If a vehicle is returned with less than the reading as recorded on the rental agreement, the refuelling cost, to the recorded level, plus a service charge, equivalent to £0.15 per litre on pump prices, will be made and charged to The Lessee. Under Customs & Excise rules, the total cost of this service is subject to VAT. Any petrol used during delivery and collection will also be charged at the above rate.
PARKING CHARGES / FINES
Any Fines incurred during the rental period will be the responsibility of The Lessee, any such charges will be billed together with an administration fee of £25.00 + VAT. The renter is responsible for any parking charges and fines or towing fees incurred once the vehicle is delivered and until collected by a representative of Practical. Any vehicles left in a car park and not returned to an agreed location will be subject to collection, towing and or parking charges.
DELIVERY & COLLECTION
Free of charge for bookings over 3 months in England, Practical will advise of delivery & collection charges for shorter periods and in other areas of the United Kingdom. Practical will specify a delivery / collection day but are unable to specify a time. The Lessee must be present both for collection and delivery of the vehicle or if a company a representative must be available for signature of all necessary paperwork and to agree the condition of the vehicle. Failure to do so will result in all noted damage becoming the Lessees responsibility and being recharged to the Lessee.
INVOICING / PAYMENT
All Flexi - Lease vehicles are supplied on a non credit basis. Payment for all Flexi - Lease invoices are due 14 days in advance of each Rental Period. 14 days deposit, payment upon booking – non refundable. Payment by Credit or Debt Card.
VEHICLE TERMINATION
To off-hire a vehicle we require a minimum of 7 working days written confirmation acknowledged by Practical prior to the start of a new 28 day rental period. Unless we received this confirmation Practical will automatically renew the agreement on an ongoing basis. Terminated vehicles can only be collected on Weekdays ( Monday - Friday ) and not at weekends ( Saturday & Sunday ) as our offices are closed.
VEHICLE PRICING
The following charges will apply should the vehicle be returned early:
- 1 – 2 months rentals selected – Minimum Charge is a 2 month rental
- 3 – 5 months rentals selected – Minimum Charge is a 3 month rental
- 6 – 8 months rentals selected – Minimum Charge is a 6 month rental
- 9 + months rentals selected – Minimum Charge is a 9 month rental
VARIATIONS TO THIS AGREEMENT
All the terms and conditions outlined in this document will apply at all times unless agreed in writing by Practical. Practical reserve the right to amend the procedure and / or charges set out in this agreement from time to time. Such changes to the procedures and / or charges will be notified to the Renting Company in writing.
AGREEMENT
The Lessee agrees to the terms as detailed above in this agreement.
Practical - A National Company with a Local Service